African Health Sciences
Makerere University Medical School
Vol. 15, No. 2, 2015, pp. 450-456
Bioline Code: hs15065
Full paper language: English
Document type: Research Article
Document available free of charge
African Health Sciences, Vol. 15, No. 2, 2015, pp. 450-456
© Copyright 2015 - African Health Sciences
Satisfaction and adherence of patients with amputations to physiotherapy service at public hospitals in KwaZulu-Natal, South Africa|
Verusia, Chetty; Tanuja, Dunpath; Simira, Meghnath; Sarisha, Mothalal; Varuna, Sewmungal; Ursula, Kunene & Thalente, Ntshakala
Background: Individuals who have undergone a lower limb amputation require comprehensive rehabilitation from the
multidisciplinary team to ensure optimal treatment outcomes and social integration. Physiotherapists play a pivotal role
within the multidisciplinary team and offer patients physical and psychosocial rehabilitative care. Determining patients’ satisfaction
levels and exploring factors affecting adherence to physiotherapy interventions can inform practice and improve
service delivery of rehabilitation within resource poor settings such as South Africa.
Objectives: To determine the level of satisfaction with physiotherapy services rendered to acute and sub-acute in-patients
with lower limb amputations and to explore factors affecting adherence to physiotherapy intervention.
Methods: A prospective survey of 35 patients with lower limb amputations from four public hospitals in South Africa was
undertaken. A modified version of the Hampstead rehabilitation centre patient satisfaction questionnaire was utilised.
Results: Majority of participants were satisfied with the physiotherapy services whilst a few reported dissatisfaction. Three
themes emerged whilst exploring the patients’ experience relating to adherence to physiotherapy programmes. Themes included
service delivery, patient-therapist interaction and participation barriers and facilitators.
Conclusion: Recommendations aimed to improve quality of care and healthcare outcomes thereby enhancing the participants’ adherence to the physiotherapy programme.
amputation; patient satisfaction; patient adherence; physiotherapy