African Health Sciences
Makerere University Medical School
Vol. 16, No. 4, 2016, pp. 1174-1181
Bioline Code: hs16151
Full paper language: English
Document type: Research Article
Document available free of charge
African Health Sciences, Vol. 16, No. 4, 2016, pp. 1174-1181
© Copyright 2016 - African Health Sciences
Locally manufactured wheelchairs in Tanzania – are users satisfied?|
Seyi, Amosun; Aston, Ndosi & Helen, Buchanan
Background: The government of Tanzania created opportunity for the production of wheelchairs that would be
appropriate to the local needs and environment.
Objectives: The study assessed the extent to which the wheelchairs met the activity and participation needs of the
users, as well as the users’ level of satisfaction with the provision, repair and maintenance of these wheelchairs.
Methods: A descriptive cross-sectional analytical design was utilized to collect data through the administration of a
questionnaire among 75 adult wheelchair users.
Results: Participants had used wheelchairs for an average period of 9.3 years. Most participants (61%) had sustained
spinal cord injuries, and used three-wheeler chairs (76%). More than 90% reported that their wheelchairs positively
influenced their activity and participation needs, and 85% were satisfied with their ability to carry out daily activities.
Participants expressed satisfaction with the durability of the wheelchairs (89%), and the professional services received
(71%), but not with follow-up services (77%). There was difference in satisfaction with features of 3-wheeler and
4-wheeler rigid chairs (p=0.030).
Conclusion: The wheelchairs positively impacted participants’ activity and participation needs. Participants were satisfied
with the features of the wheelchairs but not with follow-up services. The concerns of dissatisfied users should be addressed.
Wheelchair; consumer satisfaction; mobility limitation; self-help devices; developing country