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Malaysian Journal of Medical Sciences
School of Medical Sciences, Universiti Sains Malaysia
ISSN: 1394-195X
Vol. 25, No. 1, 2018, pp. 75-83
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Bioline Code: mj18009
Full paper language: English
Document type: Research Article
Document available free of charge
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Malaysian Journal of Medical Sciences, Vol. 25, No. 1, 2018, pp. 75-83
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Undergraduate Medical Students’ Perceptions on Feedback-Seeking Behaviour
Oktaria, Dwita & Soemantri, Diantha
Abstract
Background: The concept of feedback-seeking behaviour has been widely studied, but
there is still a lack of understanding of this phenomenon, specifically in an Indonesian medical
education setting. The aim of this research was to investigate medical students’ feedback-seeking
behaviour in depth in one Indonesian medical school.
Methods: A qualitative method was employed to explore the feedback-seeking behaviour of
undergraduate medical students in the Faculty of Medicine at Universitas Lampung. Focus group
discussions (FGDs) were conducted with four student groups and each group consisted of 7–10
students from the years 2012, 2013 and 2014. Data triangulation was carried out through FGDs
with teaching staff, and an interview with the Head of the Medical Education Unit.
Results: Study findings indicated that the motivation of students to seek feedback was
underlain by the desire to obtain useful information and to control the impressions of others.
Students will tend to seek feedback from someone to whom they have either a close relationship
or whose credibility they value. The most common obstacle for students to seek feedback is the
reluctance and fearfulness of receiving negative comments.
Conclusions: Through the identification of factors promoting and inhibiting feedback-seeking
behaviour, medical education institutions are enabled to implement the appropriate and
necessary measures to create a supportive feedback atmosphere in the learning process.
Keywords
constructive feedback; feedback; feedback-seeking behaviour; learning process; motivation
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