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The Relationship between Emotional Intelligence and Job Stress among Nurses in Shiraz, Iran
Rakhshani, Tayebeh; Motlagh, Zahra; Beigi, Vahid; Rahimkhanli, Marzieh & Rashki, Mostafa
Abstract
Background: Nursing is a stressful occupation, and nurses face multiple stressors daily.
Emotional intelligence causes an individual to overcome environmental stresses. The aim of the
present study was to determine the relationship between emotional intelligence and job stress
among nurses in Shiraz.
Methods: A cross-sectional study was conducted with 500 nurses, selected through
multistage cluster sampling, from the hospitals in Shiraz in 2017. The data collection tools were
the Siberia Schering's Emotional Intelligence Standard Questionnaire and the Hospital Job Stress
Standard Questionnaire, completed through the self-report method. The data were analysed using
SPSS 22 software.
Results: The mean scores of emotional intelligence and job stress were 113.59 ± 14.70
(total score = 165) and 97.10 ± 14.27 (total score = 175), respectively. The correlation test showed
that there was an inverse relationship between emotional intelligence and job stress (r = −0.474,
P < 0.001). Also, the multiple linear regression analysis showed that self-awareness, social
consciousness, and income predicted 25% of the job stress in the subjects under study (r2 = 0.25).
Conclusion: Regarding the relatively strong and inverse relationship between the nurses’
emotional intelligence and job stress, it is suggested that emotional intelligence workshops be
included in the in-service training programs of the nurses.
Keywords
emotional intelligence; job stress; nurses; cross sectional study
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