|
Indian Journal of Surgery
Medknow Publications on behalf of Association of Surgeons of India
ISSN: 0972-2068
Vol. 68, Num. 1, 2006, pp. 53-54
|
Indian Journal of Surgery, Vol. 68, No. 1, January-February, 2006, pp. 53-54
View Point
Seeking second opinions
Saha Saumitra
Department of Surgery, North Bengal Clinic, Siliguri, District - Darjeeling, West Bengal - 734403
Correspondence Address:North Bengal Clinic, Siliguri, District -
Darjeeling, West Bengal - 734403, slg_nbclinic@sancharnet.in
Code Number: is06014
Abstract Second opinions are being increasingly sought both by the surgeon and the patient in today's practice. This article discusses the genesis and clinical implications of second opinions and its role in quality assurance.
Keywords: Second opinion, surgeon, patient
Introduction
The word opinion implies pluralism. Surgical decision making is often subjective and therefore prone to varied opinions. Not long ago, doctors made the decisions; patients did what they were told. Not any more.[1] In this age of patient autonomy, increasing consumer health information and strained patient-doctor relationship, second opinions have become an integral part of surgical practice. This may be patient or clinician-initiated and both have implications, albeit in different proportions in the delivery of surgical care in a trustworthy manner.
Patient-initiated second opinion
The increasing empowerment of the health consumer, market competition
and societal pressure have resulted in surgeons seeing more and more
patients who want a second opinion or have gone elsewhere seeking another
opinion. While the first is rarely objected to, the second scenario may
cause resentment. Arguably, this reflects the idiosyncratic and egoistic
nature of the surgeon, as the reason for such patient-conduct is not
always a lack of confidence in the initial surgeon. Whether or not, the
patient is skeptical of a decision or wants reassurance in the way of
concordant opinion is immaterial as long as the consultation involves
honest and sympathetic communication. Current medical orthodoxy demands
that the surgeon lay out all treatment options and the risks involved.
The patient chooses from this with the surgeon′s evidence-backed guidance, if required. While this may reduce malpractice suits, it does not deter the patient from asking questions, looking up information on the Internet or seeking a second specialist opinion. In fact, the practice of seeking second opinion originated in the USA, not because of litigious environment but due to attempts by insurance companies and hospitals to reduce costs by preventing unnecessary operations. These clinical governance exercises revealed that the need for elective surgery could not be confirmed following a mandatory second surgical opinion in up to 19% of
cases.[2],[3] Statistics
such as this will do very little to dissuade patients from seeking a
second opinion. When one is encountered with a patient seeking a second
opinion and where the initial opinion is at variance with his own, tact
and caution should be exercised. Sometimes the difference between one
opinion and another is not significant. Even when they are, overt criticism
of other′s errors of judgement or treatment with the patient is
against professional ethics. Obviously, issues such as the type of operation
(when there are many operations to choose from as in rectal prolapse)
are easier to explain than those with diametrically opposite opinions
such as conservative treatment versus operative treatment. These principles
also apply to e-mail consultations, which can be cited as a second opinion
and raises new concerns - yet to be addressed by regulatory commissions
or courts.[4]
Surgeon-initiated second opinion
There is hardly a surgeon who has not sought a second surgical opinion
on a difficult operation or ways and means of getting out of a serious
complication. It is not uncommon for a surgeon to seek a second (and
further) opinion/s from a colleague or a mentor when reasonable attempts
to arrive at a diagnosis or treatment plan have failed. This is mostly
informal but for the sake of finality recourse of an ′expert panel′may
be taken. An example is the multidisciplinary tumour board whose main
objective, is the co-ordination of multimodal treatments besides finalization
of the treatment. From a diagnostic viewpoint, a common scenario is the
need for a second opinion from a cyto/histopathologist to clarify an
equivocal diagnosis. A patient presenting to the surgeon with a pathologic
diagnosis from elsewhere also poses a dilemma. The question is whether
the pathologist at the institution where the patient will undergo surgery
needs to review and confirm the outside diagnosis or whether one should
trust the accuracy of the outside report. Clinical findings may not help
to arrive at decision. Majority of the hospitals do not have a protocol
but there is a strong evidence for a mandatory second opinion policy
before definitive treatment. In one report, in-house mandatory cytology
review uncovered a high rate of discrepant diagnoses (41 major changes
in diagnoses which would significantly change treatment in 862 cases),
with thyroid the most likely organ to have differing diagnoses.[5] In
another report of a mandatory surgical pathology review on 6171 referred
patients, 1.4% differed from the submitted diagnosis. While the absolute numbers are low, 93% of
this group required alteration of treatment due to the change in diagnosis.[6] Such
mandatory second opinion pathology programmes confer more objectivity
than surgical second opinions. A significant proportion of patients for
whom the initial recommendation for surgery is not confirmed eventually
have the operation; in contrast very few would be expected to undergo
radical surgery straightaway if pathological review fails to confirm
the diagnosis of cancer.[3] Similar
mandatory second opinion programs through telemedicine and teleradiology
is in place for selected trauma patients in many western hospitals linked
to a tertiary referral centre - the so-called "hub and spoke" arrangement.
This has drastically reduced unnecessary and expensive transfers of trauma
patients who do not have indications for immediate or deferred treatment.[7] Ethical
considerations have led to mandatory second opinion policy in the practice
of organ harvesting from brain-dead patients for transplantation.
Summary
Whilst patient-initiated second opinions may be for reasons other than
medical, the surgeon-initiated ones are a clinical necessity. Seeking second
opinion is a learning exercise provided it does not degenerate in to ′defensive
medicine′. Cost and conflict of interests notwithstanding, specific
mandatory programs in areas like surgical pathology, critical care and
trauma can serve as effective quality assurance measure.[8] There
is a science in surgical decision making but also uncertainty, intuition
and fallibility. Second opinions are a product of this inexact science
and the culture of scrutiny. They will form an inseparable part of surgical
practice in the years to come.
References
1. | Mechanic D. The impact of managed care on patients trust in medical care and their physicians. JAMA 1996;275:1693-7. Back to cited text no. 1 |
2. | Gertman PM, Stackpole DA, Levenson DK, Manuel BM, Brennan RJ, Janko GM. Second opinions for elective surgery: the mandatory Medicaid program in Massachusetts. N Engl J Med 1980;302:1169-74. Back to cited text no. 2 [PUBMED] |
3. | McCarthy EG, Finkel ML, Ruchlin HS. Second opinions on elective surgery. The Cornell/ New York Hospital study. Lancet 1981;1:1352-4 Back to cited text no. 3 [PUBMED] |
4. | Weiss N. E-mail consultation: clinical, financial, legal and ethical implications. Surg Neurol 2004;61:455-9. Back to cited text no. 4 [PUBMED] [FULLTEXT] |
5. | Allen EA, Kronz JD, Rosenthal DL. Second opinion cytopathology at a large referral centre. Mod Pathol 1999;12:39A. Back to cited text no. 5 |
6. | Kronz JD, Westra WH, Epstein JI. Mandatory second opinion surgical pathology at a large referral centre. Cancer 1999;86:2426-35. Back to cited text no. 6 [PUBMED] [FULLTEXT] |
7. | Rocca F, Spade MC, Milani B, Berrone S. Telemedicine in maxillofacial trauma: a 2-year clinical experience. J Oral Maxillofac Surg 2005;63:1101-5 Back to cited text no. 7 |
8. | Eisenberg JM, Power EJ. Transforming insurance coverage into quality health care: voltage drops from potential to delivered quality. JAMA 2000;284:2100-7. Back to cited text no. 8 [PUBMED] [FULLTEXT] |
Copyright 2006 - Indian Journal of Surgery
|